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This year’s theme is:

Heroes Amongst Us- The Power of ALL

Heroes Amongst Us reflects the strength, compassion, and impact of our network—celebrating the individuals who make a difference every day. These are the qualities that drive success in our mission.

At Assisted Living Locators, we believe in the power of people and connection—working together to create meaningful outcomes for the families and communities we serve.

Inspired by the dedication and resilience within our network, this theme represents the ability to lead, adapt, and support others. Success isn’t just about individual effort—it’s about coming together, sharing knowledge, and strengthening one another.

As franchise leaders, we know that making an impact requires commitment, collaboration, and heart. Whether it’s guiding families, building referral relationships, or growing our businesses, we are united in purpose.

Together, we shape the future of our industry—supporting one another, elevating our brand, and living out the Power of ALL.

Meet Some Of
Our Speakers

FeliciaSanders

Felicia Sanders

Brand Leader & President, Assisted Living Locators

Felicia Sanders

Brand Leader & President, Assisted Living Locators

Felicia leads the company’s strategic growth with a focus on making Assisted Living Locators the largest senior living placement agency in the U.S. She brings extensive experience in franchising, operations, and business expansion.

Screenshot 2026-03-19 085027

Ryan Parsons

CEO of Evive Brands

Ryan Parsons

CEO of Evive Brands

Ryan Parsons is based out of Lagrangeville, New York and is the CEO of Evive Brands. Ryan Parsons attended the SUNY College at New Paltz.

Screenshot 2026-03-19 085019

Brandi Kloostra

Sr VP of Marketing Evive Bands

Brandi Kloostra

Sr VP of Marketing Evive Bands

Kloostra brings more than 20 years of marketing leadership experience across the franchise, consumer, and B2B sectors. She has held senior roles with Franworth, Neighborly, Service Brands International, and The Huntington Company, consistently delivering measurable results in franchise development, consumer engagement, and brand positioning. She also serves on the International Franchise Association's Marketing & Technology Committee and has been an advisor for the University of Louisville MBA program on franchise digital marketing curriculum.

Screenshot 2026-03-17 135321

Ben Ward

Leadership Master - Keynote Speaker

Ben Ward

Leadership Master - Keynote Speaker

Ben Ward is a sales and leadership master with over 20 years experience in executive leadership training and development. A sought-after keynote speaker, leadership mentor, and strategic advisor, the #1 bestselling author of “Sellership”, and “Pluck the FUD”. Founder of Forward Leadership––a consulting firm helping entrepreneurs, business professionals, and sales leaders recruit, retain and scale high performing sales teams.

Ben’s domain fit: ex-SNF administrator (Plum), board member Endeavor Home Care; clients in placement/home care; familiar with trust-first, consultative selling

Screenshot 2026-03-26 134335

Jason Buckingham

CRM Consultant

Jason Buckingham

CRM Consultant

Jason Buckingham is the Co-Founder and CEO of Senior Place, a company founded in 2016 that develops custom software for the senior placement and referral industry. He focuses on leadership and providing tools to help families avoid common pitfalls in placing loved ones. The company is based in the IT system custom software development industry.

Sarah Barker

Sarah Barker

Senior Sales Solutions

Sarah Barker

Senior Sales Solutions

Sarah’s background blends military principles with deep expertise in business development and sales. By leveraging proven strategies around mission clarity, disciplined time management, and servant leadership, she has coached teams nationwide to move beyond cold calls and develop strong, results-driven referral relationships.

​​​Through her specialized coaching, training programs, and real-world marketing tools, Sarah helps agencies work smarter, not harder, to achieve measurable results. If your organization is ready to stand out and build a network of powerful referral partners, Sarah can show you how.​

Shauna Sweeney

Shauna Sweeney

Founder, CEO Tendercare

Shauna Sweeney

Founder, CEO Tendercare

Meet Shauna Sweeney, who has wished for something like tendercare for the last eight years. Her personal journey of caring for her father, who has early-onset Alzheimer's, inspired her to help millions of family caregivers like her through technology. Prior to tendercare, Shauna was a tech executive and led a significant Employee Resource Group, Caregiving@, for aging parents and caregivers. Before that she was a professor of rhetoric at USC. Beyond her professional roles, she contributes to her community, having served on the boards of the Manhattan Chamber of Commerce and the Asia Society. Shauna resides in New York in a historic, converted 1850s barn with her husband, daughter, two step-children, and their pet sheepdog, along with a small flock of chickens.

Screenshot 2026-03-17 135314

Matt Reiner

The Senior Living Connector

Matt Reiner

The Senior Living Connector

2012, he’s co-founded and helped grow two successful companies, each leading to acquisition, and now serves as Chief Growth Officer at Parasol Alliance, a technology solutions partner for senior living organizations.
A Forbes 30 Under 30 honoree and Argentum Senior Living Leader Under 40, Matt is passionate about helping senior living professionals simplify operations and embrace technology that actually makes life
easier—for staff, residents, and families alike.
As a husband, dad, and podcast host, Matt brings a relatable, real-world approach to how leaders can use AI and technology not to replace the human touch, but to amplify it.

Craven - Kent Promo Photo - Kent Craven

Kent Craven

Franchise Resource Company

Kent Craven

Franchise Resource Company

Kent is a serial business owner of both franchised and independent businesses including start-ups. Over the past three decades, Kent’s firm, Franchise Resource Company, has helped 100s of people launch their new franchise business. He recently moved his consulting practice to a team of high-performing franchise opportunity consultants with over 170 years of combined franchise business experience under the umbrella of the International Franchise Professionals Group (IFPG). The IFPG has been ranked by Entrepreneur Magazine as the top franchise broker group for the last four years in a row. This partnership along with his personal business ownership and consulting experience allows him to offer the very best services and opportunities to his clients, especially Veterans. Now beginning his 31st continuous year in this industry, he is one of the most experienced franchise opportunity consultants in America and anxious to help you achieve your business ownership goals.

He also says he has two old Masters degrees from the Ivy League and got fired from his first job out of college.

  • FeliciaSanders

    Felicia Sanders

    Brand Leader & President, Assisted Living Locators

    Felicia Sanders

    Brand Leader & President, Assisted Living Locators

    Felicia leads the company’s strategic growth with a focus on making Assisted Living Locators the largest senior living placement agency in the U.S. She brings extensive experience in franchising, operations, and business expansion.

  • Screenshot 2026-03-19 085027

    Ryan Parsons

    CEO of Evive Brands

    Ryan Parsons

    CEO of Evive Brands

    Ryan Parsons is based out of Lagrangeville, New York and is the CEO of Evive Brands. Ryan Parsons attended the SUNY College at New Paltz.

  • Screenshot 2026-03-19 085019

    Brandi Kloostra

    Sr VP of Marketing Evive Bands

    Brandi Kloostra

    Sr VP of Marketing Evive Bands

    Kloostra brings more than 20 years of marketing leadership experience across the franchise, consumer, and B2B sectors. She has held senior roles with Franworth, Neighborly, Service Brands International, and The Huntington Company, consistently delivering measurable results in franchise development, consumer engagement, and brand positioning. She also serves on the International Franchise Association's Marketing & Technology Committee and has been an advisor for the University of Louisville MBA program on franchise digital marketing curriculum.

  • Screenshot 2026-03-17 135321

    Ben Ward

    Leadership Master - Keynote Speaker

    Ben Ward

    Leadership Master - Keynote Speaker

    Ben Ward is a sales and leadership master with over 20 years experience in executive leadership training and development. A sought-after keynote speaker, leadership mentor, and strategic advisor, the #1 bestselling author of “Sellership”, and “Pluck the FUD”. Founder of Forward Leadership––a consulting firm helping entrepreneurs, business professionals, and sales leaders recruit, retain and scale high performing sales teams.

    Ben’s domain fit: ex-SNF administrator (Plum), board member Endeavor Home Care; clients in placement/home care; familiar with trust-first, consultative selling

  • Screenshot 2026-03-26 134335

    Jason Buckingham

    CRM Consultant

    Jason Buckingham

    CRM Consultant

    Jason Buckingham is the Co-Founder and CEO of Senior Place, a company founded in 2016 that develops custom software for the senior placement and referral industry. He focuses on leadership and providing tools to help families avoid common pitfalls in placing loved ones. The company is based in the IT system custom software development industry.

  • Sarah Barker

    Sarah Barker

    Senior Sales Solutions

    Sarah Barker

    Senior Sales Solutions

    Sarah’s background blends military principles with deep expertise in business development and sales. By leveraging proven strategies around mission clarity, disciplined time management, and servant leadership, she has coached teams nationwide to move beyond cold calls and develop strong, results-driven referral relationships.

    ​​​Through her specialized coaching, training programs, and real-world marketing tools, Sarah helps agencies work smarter, not harder, to achieve measurable results. If your organization is ready to stand out and build a network of powerful referral partners, Sarah can show you how.​

  • Shauna Sweeney

    Shauna Sweeney

    Founder, CEO Tendercare

    Shauna Sweeney

    Founder, CEO Tendercare

    Meet Shauna Sweeney, who has wished for something like tendercare for the last eight years. Her personal journey of caring for her father, who has early-onset Alzheimer's, inspired her to help millions of family caregivers like her through technology. Prior to tendercare, Shauna was a tech executive and led a significant Employee Resource Group, Caregiving@, for aging parents and caregivers. Before that she was a professor of rhetoric at USC. Beyond her professional roles, she contributes to her community, having served on the boards of the Manhattan Chamber of Commerce and the Asia Society. Shauna resides in New York in a historic, converted 1850s barn with her husband, daughter, two step-children, and their pet sheepdog, along with a small flock of chickens.

  • Screenshot 2026-03-17 135314

    Matt Reiner

    The Senior Living Connector

    Matt Reiner

    The Senior Living Connector

    2012, he’s co-founded and helped grow two successful companies, each leading to acquisition, and now serves as Chief Growth Officer at Parasol Alliance, a technology solutions partner for senior living organizations.
    A Forbes 30 Under 30 honoree and Argentum Senior Living Leader Under 40, Matt is passionate about helping senior living professionals simplify operations and embrace technology that actually makes life
    easier—for staff, residents, and families alike.
    As a husband, dad, and podcast host, Matt brings a relatable, real-world approach to how leaders can use AI and technology not to replace the human touch, but to amplify it.

  • Craven - Kent Promo Photo - Kent Craven

    Kent Craven

    Franchise Resource Company

    Kent Craven

    Franchise Resource Company

    Kent is a serial business owner of both franchised and independent businesses including start-ups. Over the past three decades, Kent’s firm, Franchise Resource Company, has helped 100s of people launch their new franchise business. He recently moved his consulting practice to a team of high-performing franchise opportunity consultants with over 170 years of combined franchise business experience under the umbrella of the International Franchise Professionals Group (IFPG). The IFPG has been ranked by Entrepreneur Magazine as the top franchise broker group for the last four years in a row. This partnership along with his personal business ownership and consulting experience allows him to offer the very best services and opportunities to his clients, especially Veterans. Now beginning his 31st continuous year in this industry, he is one of the most experienced franchise opportunity consultants in America and anxious to help you achieve your business ownership goals.

    He also says he has two old Masters degrees from the Ivy League and got fired from his first job out of college.

1 | 9

What You’ll
Learn

1

Unleashing Your Superpowers & Celebrating Excellence

Kick off the conference with high-energy inspiration and recognition. Discover how top franchisees are using their unique strengths to drive innovation and elevate the brand—while celebrating outstanding achievements across our network.

2

Learning from the Best: Proven Paths to Success

Hear from top performers as they share real-world strategies that fuel growth. Gain actionable insights into client acquisition, relationship building, and positioning your business for long-term success.

3

Facing Challenges with Strength & Resilience

Every hero faces obstacles. Identify common industry challenges and explore practical solutions to overcome them. Learn how adaptability and resilience can turn challenges into opportunities for growth.

4

Specialized Training: Powering Business Growth

Choose from targeted breakout sessions focused on key areas like hiring, sales strategies, operations, and marketing. Walk away with hands-on tools and practical approaches to strengthen your business.

5

Building Stronger Networks & Local Impact

Develop a powerful approach to growing referral relationships. Explore hyper-local marketing strategies that expand your reach, deepen community connections, and maximize your influence.

6

Leading the Future: Growth & Opportunity Ahead

Step into the future with confidence. Engage in forward-thinking discussions around leadership, financial performance, and expansion opportunities—while gaining insight into what’s next for ALL.

Schedule
And Agenda

1:00 – 5:30 PM

Conference Registration/Franchisee Videos

Lisa S., Missy W.
Navarro

1:00 - 2:30 PM

Franchisee Videos - Must Sign Up

Joshua Johns (Videos)
La Babia

2:30 – 4:30 PM

New Franchisee Class or a TuneUp: Unleash your SuperPower

Joshua Johns, Rallio & Steve Jesus + Panel (Jay Minor, Susan Carey , Ryan Majchrzak) Alternate: Miriam Bogard
Gen. Session Navarro A

5:30 – 7:00 PM

Welcome Reception & Regional Awards

Reception Navarro B

5:00 - 6:00 PM

Pre - Scheduled Franchisee Videos

Joshua Johns (Videos)
La Babia

7:00 PM

Freetime

7:00 – 8:15 AM

Breakfast & Sponsor Spotlight / Vendor Booths/Franchisee Videos

Navarro B

7:00 - 8:10 AM

Pre-Scheduled Franchisee Videos

Joshua Johns (Videos)
La Babia

8:30 – 8:40 AM

Conference Opening, Sizzle Reel & Super Hero Recognition

Steve Jesus and Vince Bonnemere
Gen. Session Navarro A

8:40 – 9:00 AM

What We Built. What We’re Becoming.

Felicia Sanders
Gen. Session Navarro A

9:00 – 10:00 AM

Beyond Traditional Referral Sources: Leveraging Advisors to Win High-Revenue, High-Stability Clients

Sarah Barker, Senior Sales Solutions
Gen. Session Navarro A

10:00- 10:15 AM

Break

10:15 - 11:30 AM

Your AI Sidekick: Automating the Mundane So You Can Focus on Families

Matt Reiner, The Senior Living Connector
Gen. Session Navarro A

11:30 - 12:00 PM

Running Your Business Through One System: What That Really Looks Like

Felicia S., Jason Buckingham: Panel: Dan Henderson, David Koch, Jay Minor and Jean Bohnker
Gen. Session Navarro A

12:00 – 1:15 PM

Lunch - Navarro B

Franchisee Videos
Vendor Booths

12:00 - 1:15 PM

Exculsive Lunch for "Our Top 30 Mastermind Class" - Advanced Business Growth Strategies

Ben Ward, Founder of Forward Leadership, Author and Leadership Master
Olivares (Downstairs)

1:15 – 1:45 PM

Elevation by Association: The Power of Strategic Alignment

Shauna Sweeney, CEO and Founder Tendercare
Gen. Session Navarro A

1:45 - 3:15 PM

The Superhero Standard – Why Some Businesses Grow, and How to Become One of Them

Ben Ward, Founder of Forward Leadership, Author and Leadership Master
Gen. Session Navarro A

3:15 – 3:20 PM

Break

Navarro B

3:20 - 4:15 PM

Superhero Tour/Bridge the Gap Superpower

Ed Wagner, Mary Zabian
Gen. Session Navarro A

3:30 - 5:00 PM

Pre-Scheduled Franchisee Videos

Joshua Johns (Videos)
La Babia

4:15 PM - On

Your Free time - Connect with your Peers

7:00 – 8:15 AM

Breakfast & Sponsor Spotlight/Franchisee Videos

Navarro B

7:00 - 8:10 AM

Pre-Scheduled Franchisee Videos

La Babia

8:30 – 8:45 AM

Protecting What We’ve Built. Elevating What’s Next.

Ryan Parsons/Felicia Sanders
Gen. Session Navarro A

9:00 – 9:50 AM

Breakout Groups Rotation- Carranza

The Care Connector:
Panel: Tee Sharma, Jennifer Thayer, Jennifer McAndrews,.
Unlocking Hospital, Home Care & Rehab Referral Streams
Build Your Super Team:
Panel: Miriam Bogard, Sarah Garcia, Danelle Nuedecker, Sarah Hallmark-Brower.
W-2, Independent Contractors, or a Hybrid Approach
Every Hero Needs an Exit Strategy
Kent Craven, Owner Franchise Resource

10:00 - 10:50 AM

Breakout Groups Rotation- Hildago

The Care Connector:
Panel: Tee Sharma, Jennifer Thayer, Jennifer McAndrews,.
Unlocking Hospital, Home Care & Rehab Referral Streams
Build Your Super Team:
Panel: Miriam Bogard, Sarah Garcia, Danelle Nuedecker, Sarah Hallmark-Brower.
W-2, Independent Contractors, or a Hybrid Approach
Every Hero Needs an Exit Strategy
Kent Craven, Owner Franchise Resource

11:00 - 11:50 AM

Breakout Groups Rotation - Madero

The Care Connector:
Panel: Tee Sharma, Jennifer Thayer, Jennifer McAndrews,.
Unlocking Hospital, Home Care & Rehab Referral Streams
Build Your Super Team:
Panel: Miriam Bogard, Sarah Garcia, Danelle Nuedecker, Sarah Hallmark-Brower.
W-2, Independent Contractors, or a Hybrid Approach
Every Hero Needs an Exit Strategy
Kent Craven, Owner Franchise Resource

12:00 – 1:15 PM

Lunch

Franchisee Videos
Vendor Booths

12:20 - 1:10 PM

Pre-Scheduled Franchisee Videos

Joshua Johns (Videos)
La Babia

1:15 PM – 2:00 PM

Scaling Your Superpower for owners at or above 50 placements per Year.
Hildago w/ Panel: Rob & Lisa Howe, Rick Campomizzi, Samantha Williams, Steve Carrier
Leveraging systems, team models and referral depth to multiply impact.
Activating Your Superpower for owners building toward 50 placements per year.
Navarro A w/Panel: Brent Hensley, Jerry Watson, Allison Green, Paul Beall
Daily disciplines, referral momentum, pipeline management, territory penetration.

2:00 – 2:30 PM

Behind the Cape: How the Brand Fund Is Fueling Our 2026 Marketing Strategy/Website Evolution

Brandi Kloostra, Joshua Johns and Russell Burnett
Gen. Session Navarro A

2:30 – 2:45 PM

Afternoon Break

2:45 – 3:15 PM

The Revenue Defense System: Protecting What You’ve Earned

Kelly Askamit + Panel (Nikki Wulff, David Koch, Mimi Santry, Mike McClernon)
Gen. Session Navarro A

3:15 – 3:30 PM

ALZ Awards Recognition/Closing Remarks

Mitzie Watson, Traci Duff, Felicia Sanders
Gen. Session Navarro A

3:30 - 5:00 PM

Pre-Scheduled Franchisee Videos

Joshua Johns (Videos)
La Babia

5:30 – 6:00 PM

Cocktail Reception

Navarro PreFunction

6:00 – 8:00 PM

ALL Awards Dinner and Celebration

Navarro A

Direction
To The Venue

The Westin Riverwalk, San Antonio

420 West Market Street San Antonio, TX 78205, US

Book a Room

Event
Sponsors

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