This year’s theme is:
Heroes Amongst Us- The Power of ALL
Heroes Amongst Us reflects the strength, compassion, and impact of our network—celebrating the individuals who make a difference every day. These are the qualities that drive success in our mission.
At Assisted Living Locators, we believe in the power of people and connection—working together to create meaningful outcomes for the families and communities we serve.
Inspired by the dedication and resilience within our network, this theme represents the ability to lead, adapt, and support others. Success isn’t just about individual effort—it’s about coming together, sharing knowledge, and strengthening one another.
As franchise leaders, we know that making an impact requires commitment, collaboration, and heart. Whether it’s guiding families, building referral relationships, or growing our businesses, we are united in purpose.
Together, we shape the future of our industry—supporting one another, elevating our brand, and living out the Power of ALL.
Meet Some Of
Our Speakers
Felicia Sanders
Brand Leader & President, Assisted Living Locators
Felicia Sanders
Brand Leader & President, Assisted Living Locators
Felicia leads the company’s strategic growth with a focus on making Assisted Living Locators the largest senior living placement agency in the U.S. She brings extensive experience in franchising, operations, and business expansion.
Sarah Barker
Senior Sales Solutions
Sarah Barker
Senior Sales Solutions
Sarah’s background blends military principles with deep expertise in business development and sales. By leveraging proven strategies around mission clarity, disciplined time management, and servant leadership, she has coached teams nationwide to move beyond cold calls and develop strong, results-driven referral relationships.
Through her specialized coaching, training programs, and real-world marketing tools, Sarah helps agencies work smarter, not harder, to achieve measurable results. If your organization is ready to stand out and build a network of powerful referral partners, Sarah can show you how.
Shauna Sweeney
Founder, CRO Tendercare
Shauna Sweeney
Founder, CRO Tendercare
Meet Shauna Sweeney, who has wished for something like tendercare for the last eight years. Her personal journey of caring for her father, who has early-onset Alzheimer's, inspired her to help millions of family caregivers like her through technology. Prior to tendercare, Shauna was a tech executive and led a significant Employee Resource Group, Caregiving@, for aging parents and caregivers. Before that she was a professor of rhetoric at USC. Beyond her professional roles, she contributes to her community, having served on the boards of the Manhattan Chamber of Commerce and the Asia Society. Shauna resides in New York in a historic, converted 1850s barn with her husband, daughter, two step-children, and their pet sheepdog, along with a small flock of chickens.
Matt Reiner
The Senior Living Connector
Matt Reiner
The Senior Living Connector
2012, he’s co-founded and helped grow two successful companies, each leading to acquisition, and now serves as Chief Growth Officer at Parasol Alliance, a technology solutions partner for senior living organizations.
A Forbes 30 Under 30 honoree and Argentum Senior Living Leader Under 40, Matt is passionate about helping senior living professionals simplify operations and embrace technology that actually makes life
easier—for staff, residents, and families alike.
As a husband, dad, and podcast host, Matt brings a relatable, real-world approach to how leaders can use AI and technology not to replace the human touch, but to amplify it.
Ben Ward
Leadership Master
Ben Ward
Leadership Master
Ben Ward is a sales and leadership master with over 20 years experience in executive leadership training and development. A sought-after keynote speaker, leadership mentor, and strategic advisor, the #1 bestselling author of “Sellership”, and “Pluck the FUD”. Founder of Forward Leadership––a consulting firm helping entrepreneurs, business professionals, and sales leaders recruit, retain and scale high performing sales teams.
Ben’s domain fit: ex-SNF administrator (Plum), board member Endeavor Home Care; clients in placement/home care; familiar with trust-first, consultative selling
Kent Craven
Franchise Resource Company
Kent Craven
Franchise Resource Company
Kent is a serial business owner of both franchised and independent businesses including start-ups. Over the past three decades, Kent’s firm, Franchise Resource Company, has helped 100s of people launch their new franchise business. He recently moved his consulting practice to a team of high-performing franchise opportunity consultants with over 170 years of combined franchise business experience under the umbrella of the International Franchise Professionals Group (IFPG). The IFPG has been ranked by Entrepreneur Magazine as the top franchise broker group for the last four years in a row. This partnership along with his personal business ownership and consulting experience allows him to offer the very best services and opportunities to his clients, especially Veterans. Now beginning his 31st continuous year in this industry, he is one of the most experienced franchise opportunity consultants in America and anxious to help you achieve your business ownership goals.
He also says he has two old Masters degrees from the Ivy League and got fired from his first job out of college.
What You’ll
Learn
Unleashing Your Superpowers & Celebrating Excellence
Kick off the conference with high-energy inspiration and recognition. Discover how top franchisees are using their unique strengths to drive innovation and elevate the brand—while celebrating outstanding achievements across our network.
Learning from the Best: Proven Paths to Success
Hear from top performers as they share real-world strategies that fuel growth. Gain actionable insights into client acquisition, relationship building, and positioning your business for long-term success.
Facing Challenges with Strength & Resilience
Every hero faces obstacles. Identify common industry challenges and explore practical solutions to overcome them. Learn how adaptability and resilience can turn challenges into opportunities for growth.
Specialized Training: Powering Business Growth
Choose from targeted breakout sessions focused on key areas like hiring, sales strategies, operations, and marketing. Walk away with hands-on tools and practical approaches to strengthen your business.
Building Stronger Networks & Local Impact
Develop a powerful approach to growing referral relationships. Explore hyper-local marketing strategies that expand your reach, deepen community connections, and maximize your influence.
Leading the Future: Growth & Opportunity Ahead
Step into the future with confidence. Engage in forward-thinking discussions around leadership, financial performance, and expansion opportunities—while gaining insight into what’s next for ALL.
Schedule
And Agenda
1:00 – 5:30 PM
Conference Registration/Franchisee Videos ( 1pm - 2:30 pm)
1:00 - 2:30 PM
Franchisee Videos - Must Sign Up
2:30 – 4:30 PM
New Franchisee Class or a TuneUp: Unleash your SuperPower
5:30 – 7:00 PM
Welcome Reception
5:30 - 7:00 PM
Franchisee Videos
7:00 PM
Riverwalk / Parade / Dinner on your own
7:00 – 8:15 AM
Breakfast & Sponsor Spotlight / Vendor Booths/Franchisee Videos
8:30 – 8:40 AM
Conference Opening, Sizzle Reel & Super Heros Recognition
8:40 – 9:00 AM
What We Built. What We’re Becoming.
9:00 – 10:00 AM
Beyond Traditional Referral Sources: Leveraging Advisors to Win High-Revenue, High-Stability Clients
10:00- 10:15 AM
Break
10:15 - 11:15 AM
Your AI Sidekick: Automating the Mundane So You Can Focus on Families
11:15 - 12:00 PM
PlaceHolder for New Info - TBA
12:00 – 1:15 PM
Lunch/Franchisee Videos/Vendor Booths
12:00 - 1:15 PM
Senior Living Advisors Mastermind Class - Advanced Business Growth Strategies
1:15 – 1:45 PM
Elevation by Association: The Power of Strategic Alignment
1:45 - 3:15 PM
The Superhero Standard – Why Some Businesses Grow, and How to Become One of Them
3:15 – 3:20 PM
Break
3:20 - 4:15 PM
Superhero Tour/Bridge the Gap Superpower
4:15 PM - On
Your Free time - Connect with your Peers and Franchisee Videos
5:00 PM
Riverwalk / Parade / Dinner on your own
7:00 – 8:15 AM
Breakfast & Sponsor Spotlight / Franchisee Videos
8:30 – 8:45 AM
Protecting What We’ve Built. Elevating What’s Next.
8:45 – 9:45 AM
The Care Connector: Unlocking Hospital, Home Care & Rehab Referral Streams
10:00 - 11:00 AM
Build Your Super Team: W-2, Independent Contractors, or a Hybrid Approach
11:15 – 12:15 PM
Every Hero Needs an Exit Strategy
12:15 – 1:15 PM
Lunch/Franchisee Videos/Vendor Booths
1:15 PM – 2:00 PM
Scaling Your Superpower
2:00 – 2:30 PM
Behind the Cape: How the Brand Fund Is Fueling Our 2026 Marketing Strategy/Website Evolution
2:30 – 2:45 PM
Afternoon Break
2:45 – 3:15 PM
The Revenue Defense System: Protecting What You’ve Earned
3:15 – 3:30 PM
ALZ Awards Recognition/Closing Remarks
3:30 - 5:00 PM
Franchisee Videos
5:30 – 6:00 PM
Pre-Dinner Reception
6:00 – 8:00 PM
ALL Awards Dinner and Celebration
Direction
To The Venue
The Westin Riverwalk, San Antonio
420 West Market Street San Antonio, TX 78205, US
Event
Sponsors